Golden Crown Casino Customer Support Overview

Hollycorn N.V. aims to deliver the highest level of comfort and convenience to players at Golden Crown Casino
(au-goldencrowncasino.com) by providing round-the-clock assistance at every step — from account registration to cashing out winnings. To ensure this, the casino operates a 24/7 support system that is always available.

Whenever players face issues such as game interruptions, access difficulties, or technical glitches, they can reach out to the professional support team through several convenient methods:

How to Get Help: Support Channels

Support Option	Details
Live Chat	Click the cloud icon in the top-left corner of the site to initiate a conversation with a support agent.
Support Form	Available in the “Support” section; simply enter your email and describe your issue clearly.
Email Support	Reach out via email at [email protected]; the address is also listed in the site footer and support page.

Instant Help with Live Chat

Live chat is the quickest and most efficient way to get assistance. Just click the cloud icon, choose your topic and subtopic, and a support agent will respond — usually within one minute. This feature enables real-time communication and guidance from experienced casino managers.

Self-Help: Use the FAQ Section

For those who prefer resolving issues independently, the FAQ section (accessible from the site’s footer) is a valuable resource. It provides answers to frequently asked questions on topics such as:

Account Management: Registration, email updates, password recovery, and related queries
Financial Operations: Currency settings, payment processing times, identity verification, and more
Bonuses & Promotions: How to claim offers and meet wagering requirements
Casino Games: Game safety, slot loading issues, and gameplay questions

If your question isn’t resolved after checking the FAQ, don’t hesitate to use one of the available support channels for personalized help.